Shipping policy
Delivery and collection by appointment
Tygani offers delivery for eligible objects, as well as free collection by appointment in Normandy. Available options depend on the item, its weight and the destination.
If your destination is not offered at checkout, shipping charges are available on request. Contact us at contact@tygani.fr before ordering so that we can confirm coverage and provide a quotation. Do not complete the order until the shipping price has been confirmed.
Shipping objects within France and the European Union
Eligible small objects can be shipped within France and to the other 26 countries of the European Union. Available options and prices are shown after you enter your address and before payment.
For European destinations, we offer signed-for home delivery with Colissimo and, in countries where it is available, delivery to a collection point. Charges vary according to destination and parcel weight and include €2 for preparation and packaging. The amount displayed at checkout is the amount charged for delivery.
Collection point: choose your collection point after payment, on the confirmation page. Collection-point details will also be available through your order tracking. If no point is selected, Sendcloud may assign an available point near the address provided.
This European service applies to items suitable for small parcels, up to 15 kg when packed. Furniture and bulky items, jewellery boxes, silverware and precious metals are not eligible for these automatic international rates. For these items, for heavier or oversized parcels, or if no option is offered, contact us at contact@tygani.fr before ordering.
The Canary Islands, Ceuta and Melilla are excluded from the Spain rates. Shipping outside the European Union is not yet available through online checkout; contact us so that we can consider your request.
Andorra: shipping may be considered on request. Contact us before ordering so that we can agree transport and any customs or import charges; no fee is calculated automatically at checkout. For furniture and bulky items delivered to Italy, the Cocolis area covers selected provinces of mainland Italy, excluding Sicily and Sardinia. Service to small islands and island municipalities depends on the available route and must be checked on Cocolis before booking.
Arranging collection
Once payment is confirmed, Tygani contacts the customer to arrange an appointment. Free collection is available from ZA Les Grenelle, 27780 Garennes-sur-Eure, and only with a confirmed appointment. Practical details are provided directly. Please wait for this confirmation before travelling.
FROM OUR VINTAGE SHOP TO YOUR HOME
🚚 Delivery with Cocolis
Furniture, a bulky piece or several finds to transport together? For eligible items, you can arrange transport through Cocolis from Garennes-sur-Eure (27780).
Transport must be booked and paid for separately on Cocolis. The €0 shown for this option on Tygani does not mean delivery is free. No transport is booked automatically.
Transport price: estimate on Cocolis
Transport is paid by the customer directly to Cocolis, separately from the item. Cocolis calculates offers according to the route, packed dimensions and weight, delivery options and selected insurance. Prices available for the route and size entered are shown on Cocolis, where you can compare proposals and choose an available offer from the price indicated by the platform. The final amount is the amount confirmed when the Cocolis booking is made. Tygani does not set a price cap and does not cover any difference.
The transport category is stated on the relevant product pages. For several items, delivery to an upper floor, special handling, Corsica or other islands and French overseas territories, ask Cocolis for an estimate for the complete consignment before booking.
The estimated delivery time is 6 to 23 working days after the order, depending on carrier availability. The appointment is confirmed with you before collection.
1. Before buying: estimate the transport cost
Use the estimator on the product page. Select the format matching the packed dimensions and weight of the piece. For a set, include every component. If measurements are missing, contact us before ordering. The estimate is indicative: the final price, availability and insurance must be checked on Cocolis.
2. At checkout: choose Cocolis
Select “Cocolis — transport to be booked and paid for by you” if this option is offered for your basket. You pay Tygani for the items and then pay Cocolis directly for transport. If the option does not appear, contact us before ordering.
Furniture plus small objects: one booking. Group all eligible items in your order into the same Cocolis transport booking, without a separate Colissimo shipment. Request a price for the complete consignment and declare each parcel, its packed dimensions, weight and the total value. The estimator on a product page calculates transport for that piece only.
3. After buying: arrange collection
The confirmation email for an order using Cocolis contains the precise collection address and telephone number. After payment is confirmed, contact us with your order number so that we can check the dimensions, weight, packaging and access, and arrange an appointment. Book and pay for transport on Cocolis, then send us the carrier’s details. No collection may take place without a confirmed appointment.
After buying: book on Cocolis ↗
Check that the selected insurance covers the value of your order. For an item worth more than €5,000, contact us before buying so that suitable cover can be considered. Jewellery, precious metals and ineligible items are not covered by this Cocolis solution. Standard shipping may be offered for the relevant jewellery and small objects, in particular through Colissimo or Mondial Relay, depending on the options available for the item and destination when the order is placed.
Preparing for on-site collection
For on-site collection, customers should check the dimensions of the piece, access route and vehicle before the appointment. They are responsible for providing a suitable vehicle, protective materials and, where necessary, adequate help with handling.
Checking the item
At collection, the customer may examine the item and check that it corresponds to the description and photographs on the product page. If there is a question or difficulty, contact Tygani at contact@tygani.fr.
Delay or inability to attend
If the customer cannot attend, they should inform Tygani as soon as possible so that a new appointment can be arranged. Orders must not be collected without a confirmed appointment.